Privacy Policy

Central Idaho Wellness Center (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share information when you visit our website, contact us, or interact with our clinic online.

Information we collect

We may collect information you provide directly, such as:

• Name, email address, phone number, and message content from our contact form
• Appointment or service inquiries shared by phone or email
• SMS consent preferences when you opt in to text communications

We may also collect limited technical information automatically, such as browser type, device type, pages visited, and approximate location derived from IP address, through standard website logs or analytics tools.

How we use information

We use personal information to:

• Respond to inquiries and schedule or confirm visits
• Provide customer service related to our wellness services and products
• Send appointment reminders or service-related messages when you consent
• Improve our website and communications
• Comply with legal obligations

SMS and marketing communications

If you opt in to SMS notifications or marketing, we may send texts related to appointments, reminders, or occasional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by following the instructions in the message (such as replying STOP) or by contacting us. Consent to text is not a condition of purchasing services.

Health information

Our public website is not a patient portal. Please do not submit sensitive medical details through the contact form. Clinical records created during care are handled under applicable health privacy laws and our clinic policies, which may provide additional protections beyond this website policy.

Cookies and third-party links

Our site may use cookies or similar technologies for basic functionality and analytics. We also link to third-party sites (for example, Standard Process or Allways Flavor Drops). Those sites have their own privacy practices; we are not responsible for their content or policies.

Sharing of information

We do not sell your personal information. We may share information with service providers who help us operate the website or communicate with you (such as hosting or messaging tools), or when required by law, or to protect the rights, safety, and property of our clinic and others.

Data retention and security

We retain inquiry information for as long as needed to respond and maintain ordinary business records, unless a longer period is required by law. We use reasonable administrative and technical safeguards, but no method of transmission over the internet is completely secure.

Your choices

You may request updates to contact information you provided, or ask us to stop marketing communications, by calling (208) 613-3437 or using our contact page.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of the site after changes means you acknowledge the updated policy.

Contact us

Central Idaho Wellness Center
868 East Main Street
Jerome, Idaho 83338
Phone: (208) 613-3437